Serves as chief staff executive and works with the president in the development of new policies and programs as they are approved by the Board of Directors. She plans, organizes, directs and coordinates the programs and activities of the Association to insure that objectives are met and plans fulfilled. As the Association's administrative officer, she oversees staff and the day-to-day operation of the Association's offices. E: noreen@hcbar.org
Oversees the HCBA Lawyer Referral & Information Service; including attorney membership, referral calls, case tracking, percentage fee collections and serves as liaison to the Lawyer Referral & Information Service Committee. In addition, Caitlin manages membership retention, maintains membership records and database, records dues payments and is the liaison to the Board and Public.
Oversees the HCBA Arbitration & Mediation Service, including panel registration, case intake, prepare notices to all parties and neutrals, secures hearing locations, and is the liaison with the Arbitration & Mediation Committee. Handles administrative duties for CLE seminars, handles course registration, room set-up, distributes CLE attendance forms; schedules committee meeting; orders lunches and oversees catering.
Coordinates all clinical programs offered by the Hampden County Bar Association's Legal Clinic on a weekly basis in the areas of housing, family law, and civil district matters, as well as new initiatives. This includes running the programs day-of, taking the lead on volunteer recruitment strategies, and administration of the programs, including collecting, inputting, and reporting data. Also focuses on developing the Consumer Debt Initiative and overseeing all aspects of its implementation.